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Cultivate a skincare routine that prioritizes nourishment and protection. Ensuring that your complexion stays glowing no matter the season.

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The Expert
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Candace Marino

Aesthetician and Founder of "The LA Facialist".

Maria Cristina Bruno

Founder of the Fix Facial Bar and Creator of the of the Fix Method.

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Q&A Video with Maria Cristina Bruno About Frequent Skin Questions.

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Shop Policies

Shipping Policy

  • Processing Time: Orders are processed and shipped within 1-3 business days after receipt of payment.
  • Shipping Methods: We offer standard and expedited shipping options. Shipping method availability may vary based on your location.
  • Free Shipping: Enjoy free standard shipping on orders over [insert minimum order amount].
  • Shipping Costs: Shipping fees will be calculated at checkout based on the destination and shipping method selected.
  • Shipping Times: Delivery times may vary depending on your location and chosen shipping method. Typical shipping times are as follows:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
  • International Shipping: We offer international shipping to select countries. Additional customs fees, taxes, or duties may apply upon delivery, which are the responsibility of the customer.
  • Order Tracking: Once your order has shipped, you will receive a tracking number to monitor the progress of your shipment.

If you have any questions or need further assistance, please contact our customer service team.

Return Policy Summary

  • Returns Accepted: We gladly accept returns within 30 days of your purchase.
  • Free Return Shipping: Enjoy free return shipping on all eligible items.
  • Restocking Fee: No restocking fee will be applied for returns.
  • Final Sale Items: Please note that final sale items are not eligible for returns.

For further details or assistance with your return, please contact our customer service team.

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Contact Us

We’re here to help! If you have any questions, concerns, or need assistance, please feel free to reach out to us:

  • Customer Support Email: marketing@Inclusionspa.com
  • Business Hours: Tuesday–Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 4:00 PM, Saturday 10:00 AM to 3:00 PM (EST)
  • Mailing Address:
    Inclusion Med Spa
    2828 Baird Rd
    Fairport, NY 14450
    United States